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Sovereign General
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Across Canada, our claims professionals in our branch offices and service offices are dedicated to providing prompt, courteous and fair claims service.

Are the claims being resolved?  Are our insureds happy?

Here is what is being said across Canada, East to West..

Atlantic Region

My claim was handled for your company by (examiner) and I was impressed by the promptness and professionalism displayed. – Baddeck, NS

The staff with whom I communicated were commendable. – North Sydney, NS

I am so thankful for all the help I received.  As this was the first accident I was involve in, I had no knowledge of what to expect.  Thanks to (examiner) she helped me through all the way.  Thanks so much. – Sydney Mines, NS

Quebec Region

Excellent! – Dollard-des-Ormeaux, QC

Service tres rapide. Merci.  – Saint-Jean-Sur-Richelieu, QC

I was presently surprised to notice the speed and efficiency to settle my claim.  It was our first claim since almost 20 years ago.  It proved to us (my husband and myself) that we had an excellent insurance company. – St-Sulpice, QC

Central Region

Thank you for elevating a stressful situation; your response was overwhelming. – Toronto, ON

We were taken care of very well.  Prompt and complete. – Barrie, ON

Very cooperative and understanding staff. – Etobicoke, ON

Prairie Region

This was our first claim ever with home insurance.  The adjuster was excellent.  She was courteous, professional and prompt with our claim.  She was extremely knowledgeable and answered our question promptly. – Sedgewick, AB

Very good service by all people involved. – Winnipeg, MB

Very helpful. Thanks – Taber, AB

Pacific Region

(Examiner) was very accommodating and personable.  A pleasure to talk to and deal with through a difficult time in our lives. – Prince George, BC

(Examiner) was very informative and friendly.  She was very professional and handled things promptly. – Mission, BC

I found the adjuster to be very efficient and helpful.  I was pleasantly surprised by the good service. – Vancouver, BC

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Every year since 1994, The Sovereign has provided a bursary in recognition of Superior Achievement in the Insurance and Risk Programme at the University of Calgary.