Senior Management Team

Steve Phillips
Chief Operating Officer
Phone: (647) 826-5236
Herb Cline
VP Commercial Operations
Phone: (403) 298-4226
Jo-Anne Yanuziello
VP Strategic Resource Services
Phone: (416) 673-5096
Peter Primdahl
VP Specialty Operations
Phone: (416) 527-1966
Tony D'Alessandro
VP Information Technology
Phone: (905) 507-5785

Commercial Operations

Jan Leonard
AVP Western Commercial Operations
Phone: (604) 602-8311
Alan Kennedy
AVP Eastern Commercial Operations
Phone: (416) 673-5052
Andre Paradis
AVP Quebec Commercial Operations
Phone: (514) 798-6214
Joe Lawton
AVP National Resource Practice
Phone: (604) 602-8332

Specialty Operations

Phil DeFehr
AVP Corporate Production
Phone: (403) 216-7835
David Hodgson
AVP Surety
Phone: (416) 365-1818
Robin Shufelt
AVP Technology & Cyber
Phone: (416) 673-5077
Michel Rivard
AVP Equipment Breakdown
Phone: (514) 798-6196

Strategic Resource Group

Lori Abbott
AVP Strategic Brand Operations
Phone: (647) 826-5237
Joseph Alcaraz
AVP Loss Control Services
Phone: (647) 826-5232
Will Duggan
AVP Finance
Phone: (403) 298-4247
Jay Harris
AVP Claims & Corporate Affairs
Phone: (416) 365-1818
Chad Hunter
Sr Director, IT Solutions Delivery
Phone: (403) 298-4274
Jeff Kopas
AVP National Risk Consulting Services
Phone: (403) 221-7080
Tracy Stephen
AVP Human Resources and Corporate Administration
Phone: (403) 298-4248

We recognize that there may be times when we do not deliver our services as planned. If you have a concern, here are the steps to guide you through the process.